Pure Crafted Online ships all orders from South Korea to our Hong Kong warehouse or Malaysia, then dispatches them to customers in Malaysia and Singapore.
Shipping fees
- For orders over MYR 218, free shipping to Malaysia and Singapore.
- For orders below MYR 218, MYR 70 flat rate per order to Malaysia and Singapore.
Shipping time
- Standard international delivery time is approximately 14–20 days from the dispatch date.
Customs, taxes, and duties
- Product and shipping prices do not include customs duties, VAT, or other local taxes. You may be required to pay these charges when your parcel arrives, and they are non‑refundable.
Shipping confirmation and support
- Our Customer Service team will confirm your shipping details with you via WhatsApp.
- Alternatively, you can email your shipping details or any questions to [email protected].