Contact Us

We’d love to hear from you! Whether you have a question about our products, your order, or partnership opportunities, our team is here to help.

Customer Support

Email: [email protected]

Response Time: Within 1–2 business days

Business Inquiries

For wholesale, collaborations, or press, 

please contact: [email protected] (Franca)

Office Hours

Monday – Friday, 9:00 AM – 6:00 PM (HKT)

Pure Crafted Online(Warehouse in Hong Kong)

Address

ILJO COMPANY LIMITED

Room 14, Unit E, 11/F, 

Mai Gar Industrial Building,

146 Wai Yip Street, Kwun Tong

Hong Kong

You can also reach us through our contact form below — just leave your details and message, and we’ll get back to you shortly.

Thank you for supporting Pure Crafted. We’re excited to connect with you!